That requires going to different places to pull the information. John Shipley, a senior AML specialist with Konami, said other systems store information such as reports, attachments, timestamp notes, and filed documents in various locations. “We were able to identify some of our differentiators that makes our product stand out.” “This process formed a very clear picture of what casino operators needed and how we could fill the gaps and make their processes more efficient,” George said.
Through a series of discovery sessions, they identified not only the basic requirements for the AML and Title 31 process, but the gaps the top competing products had at the time. Konami launched the project by hiring a team of AML experts and assembled a focus group of casino operators, developers, and engineers.
